Shipping Policy

Thank you for shopping with Winkadoo. To ensure a seamless experience, we have partnered with Private Supplier for dropshipping services. Below are the terms of our Shipping Policy:

1. Order Processing Time

• Orders are processed by our supplier (Roposo Clout) within 2-4 business days after the order is placed.

• Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Time & Delivery Estimates

• Once processed, delivery typically takes 7-15 business days, depending on the customer’s location.

• Delivery times may vary due to factors such as location, courier service delays, or unforeseen circumstances.

• We will notify you of any delays as soon as possible.

3. Shipping Fees

• Shipping charges will be calculated at checkout based on the customer’s location and the weight of the product.

4. Shipment Tracking

• After your order is shipped, a tracking number will be provided via email or SMS.

• You can use the tracking number to monitor your shipment’s progress directly on the Roposo Clout tracking platform or via winkadoo.com.

5. Shipping Locations

• We currently ship across India to most pin codes.

• Some remote locations may have limited delivery services.

6. Damages, Issues, and Missing Items

• If your order arrives damaged, is defective, or is incorrect, please contact our customer support at thewinkadoo@gmail.com within 48 hours of delivery.

• Include your order number and photos of the issue for a quicker resolution.

• Replacements, refunds, or credits will be handled as per our return and refund policy.

7. Responsibility for Shipment

• As a dropshipping service, the Private Supplier handles packaging and dispatch. While we ensure quality, we are not liable for delays caused by the courier partner or issues beyond our control.